Customer Satisfaction
Survey

Your responses will be used to improve our services. By participating, you agree to this purpose. First, please let us know your level of satisfaction with our store.

Very satisfied
★★★★★

Satisfied
★★★★☆

Neutral
★★★☆☆

Dissatisfied
★★☆☆☆

Very dissatisfied
★☆☆☆☆

We appreciate your cooperation in completing this survey.

Q1: How many times have you visited our store?

This is my first time
Second time
3–5 times
6–10 times
More than 11 times

Q2: What was the purpose of your visit today?

Lunch
Dinner
Special occasion or celebration
After work
Takeout

Q3: How would you rate the atmosphere and cleanliness of our store?

★★★★★ (Excellent)
★★★★☆ (Good)
★★★☆☆ (Average)
★★☆☆☆ (Below average)
★☆☆☆☆ (Poor)

Q4: How was the food and drinks?

★★★★★ (Delicious)
★★★★☆ (Good)
★★★☆☆ (Average)
★★☆☆☆ (Below average)
★☆☆☆☆ (Poor)

Q5: How did you feel about the time it took for your food to arrive?

Very quick
Just right
Average
A bit slow □ Too slow
Too slow

Q6: How would you rate the service and hospitality of our staff?

★★★★★ (Excellent)
★★★★☆ (Good)
★★★☆☆ (Average)
★★☆☆☆ (Below average)
★☆☆☆☆ (Poor)

Q7: Would you like to visit us again?

★★★★★ (Definitely yes )
★★★★☆ (Yes, if I have the chance )
★★★☆☆ (Not sure)
★★☆☆☆ (Probably not)
★☆☆☆☆ (No, I don’t think so)

Q8: What kind of menu items would you like to see at &G? (Select all that apply)

Seasonal sweets
Healthy food options
Non-caffeine / Decaf drinks
Smoothies or fresh juices
Alcoholic beverages (beer, wine)

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Suggested Review

This text has been generated based on your responses. Please make sure to review and edit it to reflect your own experience. Use it as a review only if you agree with the content.

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Customer SatisfactionSurvey